Changing the Owner of an Email
View a walk-through of Chaning the Owner of an Email in the emfluence ClickLearn section here.
Users with Client Admin permissions have the ability to edit the owner of an unsent manual email or a paused or deactivated automated email. By default, the creator of the email will be set as the owner. If that needs to be changed, the client admin can do so in the top summary of the email on any of the following steps: Preview & Test, Recipients, Delivery Options, Approval, and Send.
To change the owner click the pencil icon to the right of the assigned owner and then choose the new owner through a dropdown. NOTE: When you change the owner of the email, it can affect the email's recipient counts (if they two users have different permissions). Also, if you assign an email to someone without the send permission, the email won't be able to be sent.
