Deleting Groups

To delete a contact group, hover over the name of the name of the group and click Edit Options button that appears, or click on the name of the group and click the Options tab:

At the bottom of the page, click the Delete Group button:

You'll see three options for deleting this group. You will almost always leave the first option selected, and only delete the group while not touching any contact records.

Clicking to Delete Contacts will offer you two options. After making your choices you will need to type the word DELETE into the form, click the Delete Group button, and confirm the deletion before the contacts will be deleted.

Leaving both boxes under Delete contacts checked will only delete contacts that are in this group but no other group. The modal will provide you a count of how many contacts this includes. Unchecking the first box will delete contacts regardless if they are in any other groups as it will delete them from the entire account. NOTE: In both cases this will permanently delete all contacts chosen. They cannot be restored. If you uncheck the last box this will also delete Suppressed Contacts. This is not suggested. Once deleted your contacts will become anonymized and their suppression status will be lost. If they are uploaded again in the future they would be new contacts who would be eligible to receive emails in possible violation of CAN-SPAM Law.