Transactional Emails


Transactional emails can only be sent through the emfluence API. Transactional emails contain information that completes a transaction or process the recipient has started with you (such as a purchase, shopping cart reminder, or shipment information). Transactional emails should never be used for marketing or sales messages. It is possible to ignore account-level suppression when sending transactional messages.

 

Transactional

 

When creating Transactional emails, it is possible to give them a Category which will allow you to divide your transactional email by type for reporting purposes. If you do not choose to give an email a Category, it will default to (No Category).

 

 

Reporting for Transactional messages is similar to that for Automated messages. Emails will be grouped by category and you can drill down on a specific date and time to find the results for a single message.

 

 

 

NOTE: Transactional emails must be enabled for your account before use and require the use of an API access token. Please contact support for access.

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